- Report: #806954
Report - Rebuttal - Arbitrate
Complaint Review: National Union Fire Insurance Company
National Union Fire Insurance CompanyPO Box 44260 Jacksonville, Florida United States of America
National Union Fire Insurance Company NUFIC Stole Money from an Austitic Child Jacksonville, Florida
*Consumer Comment: Grrrrrrrr!
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When I called NUFIC's customer service center and explained to them that Patrick is autistic and my mom has legal gaurdian ship of him and he should have never been contacted in the first place and that I want his policy cancelled and money refunded I was told to write a letter and given an address. I was also told that he was contacted by phone and he agreed to take this policy. When I told them I wanted to hear the phone conversation where he agreed to this, I was told to request it in my letter. When I asked specific questions about how he, who only has used his checking account maybe 10 times in five years was pre-quified, I was told by manager Jimmy Johnson that he was not sure and to ask that in my letter. When I asked for a phone number to speak to a NUFIC sales person I was told they did not have one. My husband then called and ran into the same dead ends as I did. We are now going to go to US Bank and fill out the Federal Regulation form E and we will try to contact a National news affiliates local office. I'm sure they will gobble this story up around Christmas time. It blows my mind especially after reading the stories in this site that this company is able to stay in business. I for do not plan on letting this go. I want this company to be held accountable!
This report was posted on Ripoff Report on 12/08/2011 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Union-Fire-Insurance-Company/Jacksonville-Florida-44260/National-Union-Fire-Insurance-Company-NUFIC-Stole-Money-from-an-Austitic-Child-Jacksonvill-806954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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