- Report: #997718
Report - Rebuttal - Arbitrate
Complaint Review: National Vehicle Protection Services
National Vehicle Protection Services12131 Dorsett Road, Suite 101,Maryland Heights, MO Maryland Heights, Missouri United States of America
National Vehicle Protection Services Unprofessional, Aggressive Maryland Heights, Missouri
*Consumer Suggestion: Disturbing Info
*REBUTTAL Owner of company: Thank you for bringing this to my attention
After receiving "permission" to receive an extended warranty and "overriding the system" (BS), I was told what my quote was by this male sales rep who was already getting on my nerves because he was so overly aggressive and obnoxious. I informed the sales rep that I wanted to be emailed a copy of my quote, which he wouldn't do. I also wanted a copy of the contract, so he directed me to the website, briefly skimmed it over with me and insisted that I make a decision today because 1. They couldn't override the system 2. How were they to know that I wouldn't call tomorrow with a broken down transmission. (How does he know it's not already broken down? idiot) So, I must make a decision NOW. I told him I wasn't make a decision today and he repeatedly said "Why wouldn't you? You'll get a refund after 30 days, so give me your CC or VISA information..." and I said "No, I want to go over this info. with my father first" His response: "Give me your father's phone number now and we'll do a conference call." I insisted "NO" and told him all the other companies I had looked at NEVER made me make a decision RIGHT NOW. and he said "Well, I don't know what other co's you're looking at or referring to but I can assure you were are...(and started listing off silly A+, BBB info...)
I told him I wasn't going to argue with him at this point, I wasn't making a decision because my father was the decision maker because HE bought the car! Not me! so... he said "OK GIVE ME your father's cell phone number, we're doing a conference call (again!)" and I said "No, that's innapropriate and he's working..." It went on and on and on and on like this for 20 MINUTES. How does this company receive ANY CUSTOMERS? It's basically a SCAM. I've never encountered such a rude, arrogant, disrespectful, belittling sales rep in my life. Absolutely baffling.
I would NEVER buy product from this company!!! Ended up hanging up on him!
I wouldn't purchase ANYTHING from National Vehicle Protection!
This report was posted on Ripoff Report on 01/16/2013 07:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Vehicle-Protection-Services/Maryland-Heights-Missouri-/National-Vehicle-Protection-Services-Unprofessional-Aggressive-Maryland-Heights-Missour-997718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.