This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Hi. The main purpose of this complain is to warn innocent members of gym like work out world that use national fitness for the purpose of biling customers. I have been a member of workout world for 2 years and I have never had any problem with my membership. One day, one of the professional trainer approached me when i was running on the treadmill to offer me a free session. I accepted the session. Then , he tried to sign me up on a contract which include a 30 minute session that cost $40 dollars per week. The total per month would be $ 160 dollars.That was the cheapest they had. I refused because obvioulsy its a lot of money for me. I am college student. I said forget it. Then , he proposed me an $80 dollar per month contract which include 2 session per months and also promessed me that I would get a free session every month on top of that. It sounded more reasonable for me. So , I accepted. I went 2 times , I was not happy with the training because the trainer had me using the equipment the gym already has instead of teaching me exercises that i can do with my own body.I realized it is a waste of time because i already have a membership with the gym itself. i can use those equipment all the time. So i decided to cancel. When i told my trainer , he told me it is not that easy to cancel its a contract.so i told him that i will contact national fitness to solve that.I called national fitness. one of customer rep told me the same thing. its a contract there is no way out. i got upset i told them well too bad. 4weeks later they sent me a bill of $275 dollars. I did want any more issues. I decided to pay off the amount and I also told them if their is a cancellation fee. I will pay right after paying the balance. they told me i can do a payment plan.which I did. I was paying $100 every 2 weeks to paid off completely.I also told them my intention to cancel right after. it took me 6 weeks to paid off the $ 275 balance. When i was about to pay my cancellation fee.The rep told that i was charged an additional $ 160 because the 14 of each month is the end of my biling cycle. I was furious about that because they never told me they would keep charging me even though they knew that i was paying off my balance to finally get to the termination fee. anyway. i payed of $160 dollars and I also paid the termination fee which is $112. The same day the rep called me to informed me there is one more payment which is $ 80 for 30 days notice fee. I was shocked because it did not make sense at all to pay an extra $80 after i already cancelled. this company is worst than credit card company. They try to get as much money they can to put you in debt. So In total i paid almost $ 600 dollars for something i used twice only. the rep of the phone was even being super nice she even asked if I want to update my credit card information. I had been doing one time payment. she tried to update me all the time. Who does that! This company should be shut down.I know I am not the first or last victim .National fitness should go under investigation for scamming customers
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.