- Report: #1018717
Report - Rebuttal - Arbitrate
Complaint Review: Nationstar Mortgage
Nationstar Mortgage350 Highland Drive Lewisville, Texas United States of America
Nationstar Mortgage Mis-Applied Payments - Mortgage Mod Chaos - End Result Foreclosure Lewisville, Texas
*UPDATE Employee: I work for Nationstar Mortgage and I would like to assist you with your account, please contact me directly.
*Consumer Comment: Wow
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When we qualified for the mod, we were 2 months behind. When the loan went to Nationstar, since BOA misapplied 2 payments, their records now show 4 months behind.
They sent a letter of intent to accelerate.
I faxed and mailed (certified) copies of BOA payment history along with cancelled checks outlining the error.
Under review, so they say. They're not honoring BOA mortgage mod paperwork that was signed, notarized and mailed in. I'm currently under review for the "mod", yet again.
Since I didn't mail the amount listed on the intent to accelerate letter when I mailed in February 2013's payment, it sits in unapplied at Nationstar.
Now we show 5 months behind. They have forwarded our account to a lawyer.
Getting close to foreclosure, they don't care.
I've contacted the BBB 2 times and filed a complaint. I'm hoping with this report and the complaints, maybe I can get someone to pay attention to me.
I'm not losing my home without a fight.
This report was posted on Ripoff Report on 02/22/2013 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nationstar-Mortgage/Lewisville-Texas-75067/Nationstar-Mortgage-Mis-Applied-Payments-Mortgage-Mod-Chaos-End-Result-Foreclosure-Le-1018717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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