- Report: #1160765
Report - Rebuttal - Arbitrate
Complaint Review: Nationstar Mortgage
Nationstar MortgageNationwide USA
Nationstar Mortgage Nationstar: A company that does not operate under ethical practices Lewisville Nationwide
*Consumer Suggestion: KNOW YOUR RIGHTS AND FIGHT!!!
*Author of original report: An Idiot
*General Comment: Why???
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In 2005, My mortgage was held by First Horizon. I fell behind by one payment with First Horizon. I attempted to modify the mortgage and was told that I did not qualify. They sold my mortgage to Nationstar. I was able to catch up with the mortgage. in November 2010, after being out of work for 8 months, I fell behind again. I attempted to modify or refinance with Nationstar only to be told no. In February, 2012, I was able to catch up. In March, 2013, I was laid-off, but managed to pay the mortgage until June 2013, when my unemployment did not cover the bills in the house and my 401k funds had been exhausted. Since then, I have tried to modify again. Three times I forwarded the requested paperwork, and each time I was told, "They never received it." Once again, I forwarded the paperwork to them and they agreed to modify the loan for three months at a rate higher then I was already supposed to pay. If I could not afford to pay the current payment, they now expected me to pay more. I declined the offer and have resolved that they are not a company that is interested in their customers problems. I have suggested that I would take a deed in Lieu, and leave the property. They informed me that they would not offer this option either. I have reached the end of the rope with this house. In the last month, they have added an additional 20k to the mortgage balance, with 15.00 a month being added for them to come to the house every month to see if it is still occupied. They never leave any documentation that they have been there, so it appears to be added charges for invisible services.
I would also be interested in a class action suit against this company.
This report was posted on Ripoff Report on 07/09/2014 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nationstar-Mortgage/nationwide/Nationstar-Mortgage-Nationstar-A-company-that-does-not-operate-under-ethical-practices-L-1160765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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