• Report: #694005

Complaint Review: Nationwide Auto Protection

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, February 11, 2011
  • Updated: Thu, June 23, 2011

  • Reported By: Brad — Glens Falls New York United States of America
Nationwide Auto Protection
4455 Telegraph Road, Suite 130 St Louis, Missouri United States of America

Nationwide Auto Protection American Auto Shield Taking advantage of an elderly person. Selling coverage when it is completely unnecessary. St Louis, Missouri

*UPDATE Employee: Incorrect company

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Last night I went over to an elderly friends house to help her figure out why she was having problems with balancing her checkbook.  When I was looking at the check register I noticed that she was paying $79/month to Nationwide Auto Protection, AKA American Auto Shield,  for "Basic Powertrain Coverage".  I asked her why she was paying for breakdown coverage on her car and she said that someone had called her and told her that she needed it.   Well, I told her that her 1993 Oldsmobile Cutlass, that has only 29,888 miles on it,  has a resale value of $477 and that no-one should be selling her coverage that will cost her $2,015 over a two year period. 

She realized that she had been taken advantage of by a smooth talking sales person (Joshua Hampton) and was thankful that I had looked at her checkbook.  Personally, I can't believe that her car, which she has put less than 30,000 miles on in 18 years, will ever need to be repaired.  She puts an average of 1,667 miles/year on her car, and the 4 years of coverage that she was sold for $2,015 will only cover her for about 6,667 miles (given that she will not drive it more than she has in the past). 

The only driving she does is to the doctors office and back home.  Since she purchased this policy on 10/5/2010 (3 months ago), she has put less than 200 miles on it. I will be contacting American Auto Shield in the morning to see if they will give all of her money back, or if I need to take further action.

This report was posted on Ripoff Report on 02/11/2011 04:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nationwide-Auto-Protection/St-Louis-Missouri-63129/Nationwide-Auto-Protection-American-Auto-Shield-Taking-advantage-of-an-elderly-person-Se-694005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Nationwide Auto Protection

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Incorrect company

AUTHOR: Company Rep - (United States of America)

This complaint should be made against the proper company, which is NOT
American Auto Shield. AAS does not sell contracts. They develop them and administrate the claims. Please contact Paul Stratch, CFO, and provide him with details so that he can research this matter further, and with the proper sales company. His contact information is: p.stratch@americanautoshield.com; (303) 420-7488 or (800) 531-1925.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.