- Report: #882037
Report - Rebuttal - Arbitrate
Complaint Review: Nationwide Biweekly Administration
Nationwide Biweekly Administration855 Lower Bellbrook Road Xenia, Ohio United States of America
Nationwide Biweekly Administration NBA Learn from my experience Xenia, Ohio
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2nd Problem - I was willing to stick with NBA at this point, but then problems continued. I went over the new numbers with the NBA representative to correct the problem. Despite reviewing them several times, NBA did not make the correct adjustment to my account. I tried emailing the rep several times to make a correction but never got a response or correction. I called and of course nobody was available so I left a call back number (the system repeats it to you so I know it was correct). Still nobody called back for several days. After several more attemtps, I Finally got throught to a person and told them that I no longer wanted to use NBA's services. For the amount of money that they charge for the service they provide, the service is horrible. Not a good value.
As it turns out, my lender has a biweekly payment plan that is absolutely free and it will always be correct even if the escrow amount changes! I'm not sure how NBA will continue exist when they charge an arm and a leg for terrible service and the competition does a great job for free.
My advice would be check with your lender first for a bi-weekly pay plan. Mine takes it directly from my checking account and charges nothing - not even a transaction fee. Next, check with your bank. Most banks these days will make automated payments for you, sometimes for free. Finally, consider just paying an extra amount towards the principle each month.
Hope my bad experience helps you.
This report was posted on Ripoff Report on 05/13/2012 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nationwide-Biweekly-Administration/Xenia-Ohio-45385/Nationwide-Biweekly-Administration-NBA-Learn-from-my-experience-Xenia-Ohio-882037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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