Nationwide Card Monitor NCM I have been with them since April they first of all did not apply to any companies on my behalf when question they just kept telling me that it was not possible but I have paperwork to prove it also Mesa, Arizona

I have been with Nationwide Card Monitor since April of 2011.  I got a letter dated May 6th 2011 saying that I had been referred to Mutual of Omaha.  July 19 2011 I called Mutual of Omaha and they had never had an application from me.  when this was told to NCM  they all but called me a liar at which point I faxed them the letter I had received..  

July 20th I finally got a call saying that an application had been sent to Bank of Nova Scotia. again nothing from them and when I called they had never heard of me or my information.

At this point I was getting madder by the day called and asked to speak to a manager finally received a rejection letter from MBNA which was fine also got told that an application was sent to Alturna.  I called them and never heard from me and to apply you must go into the office which is fine it is in Toronto and I live in Alberta really I am not driving 3 days to do this.  They also told me they were associated with MBNA from which I had already received a rejection.

Last but not least they sent an application to Presidents choice where I was rejected and  a week later got another letter from Presidents choice saying that I had applied again and that I could only apply once.

I have been trying for 2 weeks now to get an answer from them even a phone call to let me know where to send my rejection and when I can expect my refund of over $600.00 , which I could use to pay down my debt or to even use for living expenses.
I am not asking for  anything that was not promised to me  like after 3 rejections a full refund .  I don't think after just about a year I am being unreasonable