- Report: #1003852
Report - Rebuttal - Arbitrate
Complaint Review: Nationwide Insurance
Nationwide Insurance1Nationwide Plaza Internet, Ohio United States of America
Nationwide Insurance Deceiving, hidden price adjustment, lethargic staff Internet, Ohio
About two weeks later I was sent an email I was expecting alerting me that I was going to have my bank account drafted at the beginning of the month. What concerned me was that the amount they were pulling for the month was over $20 higher than what I was quoted. This would also make my new insurance more expensive than my previous insurance, which was counter-intuitive to the whole process of me switching insurance companies.
I called customer service and they connected me with an agent. She stated that the under-writers determined my premium should be more expensive. I asked why I was not told this and she would not say. I have printed documentation stating I would pay one thing and not only do they turn around and increase the cost, they do it without telling me.
It may not be illegal, but it sure is a crappy business model. I have since cancelled my insurance with them and switched companies.
This report was posted on Ripoff Report on 01/26/2013 11:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nationwide-Insurance/Internet-Ohio-/Nationwide-Insurance-Deceiving-hidden-price-adjustment-lethargic-staff-Internet-Ohio-1003852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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