Provided low cost binding proposal for $1475.00 to move from California to Colorado. Advised rate includes complete inventory regardless of actual weight or square footage. Movers arrived late. Movers did not have sufficient manpower to move all items of furniture. Movers were advised no additional packing or supplies necessary as all items were packed and ready to be loaded.
Movers took excess smoking breaks, took 8 hours to move majority of furniture, rewrapped all furniture in bubble and saran wrap even after he was told not to.
Upon completion, they provided total price of $3300.00 and stated if I don't sign and pay the total, they will put all furniture back. I advised to put all items back and refused the amount. After refusal they reduced the rate to $2500.00. Again I asked that all items be returned to home. At this time they agreed to work on details of price the following day when the office was open and left the premise.
The movers left a $1400.00 entertainment center at the top of the stairs at apartment complex unsecured. Today is day five and it still is not picked up. I was told it would be picked up the following day. Then told they didn't have the personnel to lift it and it would be another day. I was then told the moving truck broke down. The next day I was told they refused to pick it up until I agreed to pay $3300.00. Finally I was promised a pick up that day and it still hasn't happened.
This is the largest scam I have ever witnessed. I have contacted the Better Business Bureau and filed a complaint as well as contacted an attorney. It looks like I'll be seeing them in court.
Highlands Ranch, Colorado