- Report: #1017907
Report - Rebuttal - Arbitrate
Complaint Review: Nationwide Remanufacturing
Nationwide RemanufacturingPO Box 34984, Austin, Texas 78759 Austin, Texas United States of America
Nationwide Remanufacturing On 10-4-12 talked to representive, they had a transmission for our BMW that they would rebuild and ship @ a cost of $1590.00 which we paid that day. Did not receive trans.2 months later,company called Austin, Texas
*UPDATE Employee: Customer Has Been Taken Care Of
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At 2 months we were called and said they saw why we had returned the transmission as it was broken. We had never seen it, it had not been delivered to us.
The company then asked that we ship them our transmission at their cost and they would rebuild it. No problem, it was shipped in December the very next day after call. We received transmission in January which was missing the shifter and netural safty switch which was on the transmission when it was sent. We called and company sent the wiring of the shifter, we called back, they said they would send the rest of the parts the next day. It has now been 5 weeks, they will not answer our calls or return them. We would like our transmission parts returned so that we can fix the car or money back.
This report was posted on Ripoff Report on 02/21/2013 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nationwide-Remanufacturing/Austin-Texas-78759/Nationwide-Remanufacturing-On-10-4-12-talked-to-representive-they-had-a-transmission-fo-1017907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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