Signed up with them in 2007 for over $4,000. Had earlier talked to American Tax Relief. Nationwide told me American was not trustworthy and advised me to do a search. At the time there was no bad press on Nationwide, but plenty on American.
I have ADHD, something I did not know at the time, and Depression. Thus, I was not the best client, but I tried. Eventually they closed my file for about a year until I paid a $450 reopening fee. Services received prior to now were notification to IRS of representation, and completion of state and federal returns. I had to file them. File was closed, because I did not respond with requested additional documentation of expenses timely enough. I had provided it once, but they said they needed a full update.
I paid the reopening fee. Again, I provided the information once, but they said they needed another update after a few months. [continued below]....
..... Now a full time student, I (again) tried to comply but could not in as timely a manner as they demanded. File was eventually closed again. I was told it would be reopened when I pay another reopening fee. No other condition or limitation was included. This was in 2010.
Now I get no response from Richard Boggs, and his former staff attorney Lesley Sive says she will help me for $1,800.00 (she now has her own practice). I am going to poll my circle of influence for a CPA or attorney to finally resolve this mess. However, I would also like to file a formal official complaint against them. Anybody know to whom we complain in Sacramento - or would it be in my state capitol?