- Report: #507255
Report - Rebuttal - Arbitrate
Complaint Review: Nationwide home warranty
Nationwide home warrantyhttp://www.nationwidehomewarranty.com/ New York, New York United States of America
Nationwdie Home Warranty seriously Violating Consumer's Right New York, New York
Over Telephone I authorized to charge my credit card in the amount of $350 for Home warranty on 5-26-2009. The contract should start on 6-1-2009. Before that date, I called and requested to cancel the contract. The Customer service cancelled the contract and wanted to issue the credit. Took more than 2 months, then I disputed through my credit card. after failing, I again contacted with Natiowide and they confirmed credit was issued on 9-13-2009. Now, at 10-8-2009, they are telling they are still reviewing. Everytime I called, they confirmed within 2weeks, within 1week, within 4days, within 4 hours, with 48hours credit will be issued. Never got credit. It's 5months. I already have home warranty under American Home shield. I have following dates and contacted persons
6-26-2009: Jason billing was issuing credit
8-24-2009: Billing department, Jason wanted to issue credit
9-2-2009: Franklin confirmed a credit on 9-9-2009
9-11-2009: Franklin issuing credit by next 4 hours
9-12-2009; Franklin issuing credit next wednesday
9-17-2009: Billing confirmed credit was issued on 9-13-2009
10-2-2009: Billing wanted 3-5days
10-8-1009: Billing wants 48 hours for review
Overall, I haven't signed any contract. I cancelled on time. They took more than 5 months and I believe, this company is doing injustice to many.
This report was posted on Ripoff Report on 10/10/2009 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nationwide-home-warranty/New-York-New-York-10013/Nationwdie-Home-Warranty-seriously-Violating-Consumers-Right-New-York-New-York-507255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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