After searching on line for a credible rebuilt transmission, I found Nationwide Remanfacturing based in Austin Texas. August 13, 2012 I ordered and paid $1,340 this Co. For a rebuilt transmission, gave them the year, make, model and VIN number. Ben Jenkins stated, I would receive my order in ( 7 ) days. One week.
Ben at Nationwide assured me the transmission would be leaving the very next day and a tracking number would be emailed to me.
August 16, I received a tracking number and the next day, August 17, attempted to track the transmission.
The shipping Co. Showed no such tracking number.
I immediately contact the shipping company via phone, they informed me the there was no tracking number showing that nothing from Nationwide remanufacturing was in their system.
I then called Ben Jenkins at NR. and he asked me to hold, while he made a call, two minutes later, Ben got back on phone with me and stated the transmission never left their warehouse. ??? I was assured that the transmission would leave their warehouse on August 20, ( one week has now passed ).
Ben at Nationwide assured me that my transmission would arrive no later than August 28, YOU GOT IT!
It arrived and it was the wrong transmission for my car.
I called Ben and he stated that he would reimburse me $25 a day, and promised me he would replace my order with the correct transmission and to expect it no later than September 5.
It is now September 7, and I am still without the transmission, Ben promised me it would be here today.
I called Ben and received their answering machine, fancy that! Later that day I received an email from Nationwide stating the transmission would be here September 10, unbelievable, this has been going on now
for over 3 weeks, my car is still sitting in the shop