• Report: #531996

Complaint Review: Natuzzi

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, December 02, 2009
  • Updated: Sat, December 12, 2009

  • Reported By: Cresta Furniture — Preston Other United Kingdom
Natuzzi
ANCHOR BOULEVARD Internet United States of America

Natuzzi Natuzzi rip off scandal - Natuzzi reported to OFT for price fixing Dartford Internet

*UPDATE Employee: Natuzzi Group Statement

*UPDATE Employee: NATUZZI RESPONDS TO CRESTA ALLEGATIONS

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

CRESTA FURNITURE COMPLAINS TO OFFICE OF FAIR TRADING ABOUT PRICE FIXING OF NATUZZI FURNITURE

Retailer notifies competition watch-dog about consumers being ripped-off


Preston furniture retailer Cresta Furniture Limited has today complained to the Office of Fair Trading that consumers are paying artificially inflated prices for Natuzzi furniture because of unlawful price fixing arrangements operated in the United Kingdom by the Italian furniture manufacturer.


The Office of Fair Trading has been provided with evidence of how Natuzzi took steps to ensure that consumers could not obtain furniture at prices lower than those set by Natuzzi, including a secret recording of a meeting of distributors in Manchester on 9 April 2008 where Natuzzi sought agreement that consumers would not be offered Natuzzi furniture at prices less that the recommended retail price less 20%.

Cresta has also brought a claim against Natuzzi for unlawful price fixing as Natuzzi has tried to stop Cresta selling its furniture at prices lower than those set by Natuzzi.  At a hearing in the High Court Mr Justice Briggs remarked to Crestas legal advisors Take it as read that your materials have thus far persuaded me that it is an arguable case that they are trying to force you as a reluctant independent into a price fixing arrangement which they wish to have in place with all their UK distributors..

Cresta has distributed Natuzzi furniture for the last seventeen years. We have always sought to provide our customers with what they want high quality furniture at the best price remarked Cresta spokesman Neil Stewart `We believe in the benefits of free competition, price fixing is unlawful, Cresta will not be party to ripping off customers`


The Office of Fair Trading has the power to investigate and fine any company engaging in unlawful price fixing.  Consumers who have suffered loss as a result of unlawful price fixing may seek compensation for their loss.  Thousands of consumers may have paid thousands of pounds more than they needed to for the Natuzzi furniture that they have bought. We have asked the Office of Fair Trading to take immediate action to end unlawful price fixing by Natuzzi. Consumers must be protected remarked Mr.Stewart.


Natuzzi SpA is Italys largest furniture manufacturer with a turnover of 660m. Cresta is an independent retailer based in Preston, Lancashire .Natuzzi sells its furniture through Harrods, Selfridges, House Of Fraser, Barker and Stonehouse, Natuzzi owned stores and various other independent retailers.

This report was posted on Ripoff Report on 12/02/2009 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Natuzzi/internet/Natuzzi-Natuzzi-rip-off-scandal-Natuzzi-reported-to-OFT-for-price-fixing-Dartford-Inter-531996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Natuzzi

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Natuzzi Group Statement

AUTHOR: Natuzzi Group - (United Kingdom)

Santeramo in Colle, Italy - December 10th, 2009
Natuzzi would like to draw to your attention that there is an existing case between Cresta Furniture and Natuzzi in the High Court in England. The Court will deal with all matters raised, including any allegations of resale price maintenance; allegations that Natuzzi is vigorously defending against.

Notwithstanding the above, as of today, the interim injunction that was initially granted to Cresta has subsequently been discharged by the Court, while Cresta has at the same time been condemned to pay all of Natuzzi's costs in connection to the same.

As the pending case with Cresta originated from the history of poor payments for ordered goods, which has unfortunately never been remedied, Natuzzi was forced to put Cresta Furniture Ltd on order hold since last August.

Despite the repeated warnings prohibiting Cresta to collect orders for Natuzzi's goods, evidence seems to demonstrate that they have continued to take consumers' orders and deposits, despite their subjection to the formal hold.

In order to protect our customers as well as our own goodwill in the UK, we wish to inform you that a formal termination of any pre-existing relationship between our company and Cresta Furniture Ltd was served on November, 27th, while in the meantime additional protective measures have been asked for.

Media Relations:
Paola Peretti
+39 334 63 09 967
pperetti@natuzzi.com
Respond to this report!
What's this?

#2 UPDATE Employee

NATUZZI RESPONDS TO CRESTA ALLEGATIONS

AUTHOR: Natuzzi Group - (United Kingdom)

November 30th, 2009 -We refer to the open letter of Cresta Furniture Limited dated 27 November 2009.  Natuzzi would like to draw to your attention that there is an existing case between Cresta Furniture and Natuzzi in the High Court in England. The Court will deal with all matters raised, including any allegations of resale price maintenance; allegations that Natuzzi are vigorously defending against

Notwithstanding the above, as of today, the interim injunction that was initially granted to Cresta has subsequently been discharged by the Court, while Cresta has at the same time been condemned to pay all of  Natuzzi's costs in connection to the same.

About Natuzzi Founded in 1959 by Pasquale Natuzzi, Natuzzi S.p.A. designs and manufactures a broad collection of residential upholstered furniture. With 2008 consolidated revenues of EUR 666,0 million on, Natuzzi is Italy's largest furniture manufacturer. The Natuzzi group exports its innovative high-quality sofas and armchairs to 123 markets on five continents under two brands. Design, superior Italian craftsmanship, and advanced, vertically integrated manufacturing operations underpin the Company's market leadership. Natuzzi S.p.A. has been listed on the New York Stock Exchange since May 1993. The Company is ISO 9001 and 14001 certified.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.