• Report: #814678

Complaint Review: Nautilus Spearfishing

  • Submitted: Wed, December 28, 2011
  • Updated: Wed, December 28, 2011

  • Reported By: Yacul — Edmonton Alberta Canada
Nautilus Spearfishing
Internet United States of America

Nautilus Spearfishing - Andrew Quincoses Lens replacement kit turned out to be just a lens with no instructions, camera ruined. Internet

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I ordered a flat lens from this company for my HD GoPro camera. The title of the product said, "Lens Replacement Kit". People would have expected at least the lens, installation instructions, a screwdriver for removing the old lens and a rubber washer to make the housing waterproof.

The only thing I got was the lens itself. No washer, screwdriver or even instructions. I figured the lens was all I needed, so I used my own screwdriver to put the new lens on and, it leaked. The product hardly counts as a "kit" if all it contains is the lens. I cannot believe they didn't even give me instructions for replacing the old lens. The guy mentioned in the complaint said he has instructions and offers them upon request (Who on earth does not expect instructions to be given freely on EVERY order?)

And what's worse is that the warranty on the camera is void since I disassembled the underwater housing unit on the camera. That means hundreds of dollars down the drain.

This report was posted on Ripoff Report on 12/28/2011 01:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nautilus-Spearfishing/internet/Nautilus-Spearfishing-Andrew-Quincoses-Lens-replacement-kit-turned-out-to-be-just-a-len-814678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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