This company goes by several different names including:
Nova Tek Society
....just to name a few. I was suckered into ordering this stupid manual for $199 and when I wanted to return the stupid thing, all I was able to reach is an answering service who promised they fax or email the society. I kept calling because I never heard anything back and I demanded to speak to a manager to get this resolved. It was always the same thing. They were just the answering service and couldn't do anything but fax or email. I wasn't settleing for that.
So I dug up all kinds of different adresses for this scam company incluing Ohio, Nevada, Delaware, I accumulated all kinds of phone numbers and it was always the same crap.
So I turned up the steam a few notches and decided to play hard ball with these idiots. I kept calling the answering service 78 times in a row telling them I wanted my refund now. I didn't care what they said, I wanted my refund NOW.
Next, I faxed my contact info with the following message:
"WARNING: This fax is being documented and recorded for further Federal Investigative purposes.
AttN: Customer Refund Dept.
2435 W. Horizon Ridge PKY
Henderson, NV 89652-5786
I have been trying to get my refund for the Neo Tech Secret Society Manual since November 2007. I have sent the book back to you and it is now going on February 2008. I demand a FULL refund for $199 right now. If I do not receive my full refund by January 23. 2008, I shall involve any and all Federal and United States organizations, agencies, and legal counsel interested in this matter, including the Federal Trade Commission.
I really think this matter can be handled quickly and easily with a simple fedexed check. Send me my full refund now. You can call me directly at xxx-xxx-xxxx
PLEASE NOTE: The Federal Trade Commission considers fraudulent advertising of a money back guarantee a FEDERAL Crime punishable up to 20 years in prison and/or a six figure fine. I will stop at nothing to involve all persons, individuals, companies and entities concerned in this whirlwind. Let's get this resolved before this possibly escalates into something unpleasant. "
I then faxed every fax number I had 55 times. ( I have a virtual fax at rapidfax.com so It's just a matter of hitting the back button and clicking send over and over)
Within 45 minutes I had a man by the name of "Drew Ellis" tell me that he has a copy of my check in his hands and that he is fedexing it now and ask me why I was making such trouble. I told him as soon as that check is in my hands he will have me out of his hair. He told me "Well I think that would be good for both of us!!" and hung up.
These people will give your money back, if you literally DRILL them with faxes and phone calls. I literally hit redial as soon as I got off the phone and got the same 3 operators and I kept telling them "I want my refund figure out how to get to me now" click, redial and again, and again. Imagine something calling you every 4 seconds for the next 2 hours nonstop...you tend to come up with ideas rather quickly!
Here are all the numbers and addresses I've collected
Nouveau Tech Society
Ph. 716 871 2844
3357 H Southpark Place
Grove City, Ohio 43123
2435 W. Horizon Ridge Pkwy
Henderson, NV 89052
Reverse DNS Look up on novustecksociety.org
reads back: John Alberts
Also I found a Frank R. Wallace and Thomas Caenen involved
And yes I called people's personal homes. These idiots can rot in hell