- Report: #626930
Report - Rebuttal - Arbitrate
Complaint Review: NeoFlix.com
NeoFlix.com2385 Buena Vista Street, Irwindale, CA 91010 Internet United States of America
NeoFlix.com http://magicrock.com/ Paid for a DVD and two Klean Kanteens and they never arrived! Customer Q they use for support is a joke! Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
1 "Combo-Orange DVD and 18oz Tapped Klean Kanteen"
1 "Orange Tapped Limited Edition Klean Kanteen 27oz"
1 "Get Off The Bottle Bumper Sticker"
Total was $62.50
Total came to $82.90
We waited two weeks for it to show up but it never did, I then used their Customer Q to report a problem.
"I am just trying to track my order, I placed the order on "19 Jun 14:04:49", I live just outside LA and it has not arrived yet. Thank you"
They replied 3 days later with
Thank you for your order. We will reship you another copy today.
I waited another 2 weeks and nothing came. So I wrote another ticket on their customer Q. This time laying all the info out. My receipt, my bank statement and an explanation of why I was writing yet another ticket.
That was a week ago and I have heard nothing back. I even called and left three messages with them at the phone number off my bank statement. Which only goes to an answer machine. The number is 626-388-7974
All I want is the products that I paid for. Please help.
This report was posted on Ripoff Report on 07/27/2010 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/NeoFlixcom/internet/NeoFlixcom-httpmagicrockcom-Paid-for-a-DVD-and-two-Klean-Kanteens-and-they-never-arr-626930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.