• Report: #535096

Complaint Review: Neobux.com

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  • Submitted: Mon, December 07, 2009
  • Updated: Tue, February 23, 2010

  • Reported By: Anonymous — Hartford Wisconsin United States of America
Neobux.com
Apartado 4033 EC SRA. HORA Nationwide United States of America

Neobux.com - NeoDev - Lda Terms Allow For Asset Seizure Senhora da Hora, Nationwide

*Consumer Comment: An opinion from an experienced user

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Most people don't read the long list of terms that come with a website so I just wanted to inform anyone who signs up with neobux.com that they suspend inactive accounts after 60 days and perform what they call a "balance reset" which is just a politically correct term for seizing the money you earned. This includes taking your referrals and all the money they earn for you. They also temporarily suspend your account after 30 days although it's not clear whether or not they seize all your money and referrals in this case. Although the way they word their terms makes it seem likely as they only use the word suspension when speaking of balance resets and taking away your referrals.  In addition, they make a point of stating that accounts are never deleted no matter what.  Which means they have your personal information including financial along with keeping any money the account would make on it's own from referrals.

In my case the account was temporarily suspended. When I mentioned I was going to inform people about their fine print they threatened to black list me on the internet, and sue me. They then permanently suspended my account. Considering this and the fact they reside in a foreign country out of the reach of US authorities I'd steer clear of investing any time or money in this money making scheme.


This report was posted on Ripoff Report on 12/07/2009 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Neobuxcom/nationwide/Neobuxcom-NeoDev-Lda-Terms-Allow-For-Asset-Seizure-Senhora-da-Hora-Nationwide-535096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

An opinion from an experienced user

AUTHOR: Velaz12 - (Spain)

I've been a user for almost 2 years now (quite happy myself) and that "fine print" you've mentioned is perfectly fair in my humble opinion and it's not even "fine print" as it's perfectly visible and in context. The site's services live on active users. The balance reset alone is perfect for any user to be active. The site does give money away to users and the only thing they ask in return is that the user is active. If a user doesn't want to be active they're free to cashout or leave it as is. A fair tradeoff and I see no seizing going on as users know about this (yes, dealing with money you must read what you're agreeing to).

They do not keep any information (only the username) unless you act against their terms of service. My brother-in-law had his first account suspended for inactivity after 60 days and he could rejoin later with the exact same emails but had to use a different username. They need to keep information about fraudsters as they are dealing with money. Any company has the right to do that when money is involved.

They even have the right to request personal information (full name, address, phone number and even scans of IDs) but they've always provided users with a high level of privacy and that's extremely important these days. If you threatened them (as I understood in your comment) they can blacklist your email address everywhere so that other businesses are protected. It's a common practice that avoids unnecessary damage.

You claimed, and I quote: "they have your personal information including financial". I've already passed the 10 thousand mark in cashouts and they never requested any financial information from me nor have I ever read that they've requested it to any user. As for "personal information" the only thing that could really be classified as personal, it would be the birth year since the emails can be unique for every site you join.

As to classifying the business structure of this website as a "scheme" denotes a misconception of its true concept. In my 11 years of Internet experience, this was the best company I ever worked with and they have never let me down. As suggested above, everyone must read what they sign being it in the Internet or outside it to avoid complaints like this one.
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