- Report: #991418
Report - Rebuttal - Arbitrate
Complaint Review: Net 10 Prepaid mobile service
Net 10 Prepaid mobile serviceInternet United States of America
Net 10 Prepaid mobile service False Advertising when selling an unlimited 30 day mobile service plan including data usage, phone service, and messaging , Internet
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They will not tell me what their actual cap is on data usage nor when I will get my service back. I also erased everything on my phone at their request to try and resolve this problem which also did no good. Now the applications in which I have paid for are gone as well as my entire call log. The forums are computer generated in their answers, in which most of the time they just send you a customer service number to call instead of resolving the issue within the forum, which would greatly help others in need with similar problems. Instead, they divert you or pass the buck to someone else in a private message and offer no "real" help. In my opinion "unlimited" service should be just that; no gimmicks, changes without notice, or bait and switch with service plans or equipment!
This report was posted on Ripoff Report on 01/04/2013 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Net-10-Prepaid-mobile-service/internet/Net-10-Prepaid-mobile-service-False-Advertising-when-selling-an-unlimited-30-day-mobile-s-991418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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