- Report: #508476
Report - Rebuttal - Arbitrate
Complaint Review: Net 10 / Tracfone / Topp Telecom
Net 10 / Tracfone / Topp Telecomwww.net10.com Internet United States of America
Net 10 - Tracfone - Topp Telecom Tracfone Fraud Internet
BEWARE!!!!!! They are selling refurbished phones as new. What's worse the phones are still active under the previous user, therefore you will not be able to activate the phone. They do not want to give refunds. They only want to give you another one of their crappy phones. If you purchase online they want you to pay for return shipping back to them. Even after they get the phone back they put you through all sorts of crap and try to hang onto your money as long as possible. They state their policy is to refund credit card payments within 72 hours but they don't. When you call them to inquire about the refund they then claim that their policy is 7-14 days. Unacceptable. I m in the process of filing complaints with my credit card company and with the AG in my state and theirs. BEWARE!!!!! These people are rude, they lie, they are unprofessional, and most of all they are committing a fraud by selling used goods as new and charging full price for them. Do business with them at your own risk.
This report was posted on Ripoff Report on 10/13/2009 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net-10-Tracfone-Topp-Telecom/internet/Net-10-Tracfone-Topp-Telecom-Tracfone-Fraud-Internet-508476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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