- Report: #453054
Report - Rebuttal - Arbitrate
Complaint Review: Net Spend
Net SpendPo Box 2136 Austin, Texas U.S.A.
Net Spend LOAN SHARKS,PIRATES,USURERS, Austin Texas
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they charge you $3.00 to put money on your card and $1.00 every time you use your card.If you use your card at an ATM they charge you $4.95 plus the user fee of that ATM.
I singed up for this and knew the charges.What they dont tell you is if you use the card at a gas station,and pay at the pump they put on hold anywhere from $57.00 to $100.00 until the station you used enters its receipts for the day? week? month?.
I started the day with a balance of $52.70 [5/18/09].Went to the gas station for $10.00 worth of gas. went to a fast food restaurant for $7.00 worth of fo
od.My card was turned down.
I went home got on line to review my account and found a debit of $56.00 [remember my balance was $52.70].
I called customer service [LOL] and was told my money was on hold until the gas station posted there receipts.I asked why there card could not read a $10.00 purchase and was told I had to enter the store and make my purchase at the counter.? apparently they dont have the technolegy to read a gas pump scanner.?? But they can read any other scanner.
SO if I ever see my money again my $10.00 gas purchase will now cost me $14.30. I have more to say but im out of room.Yes very convenient,for them.
colo springs, Colorado
This report was posted on Ripoff Report on 05/18/2009 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Net-Spend/Austin-Texas-78768-2136/Net-Spend-LOAN-SHARKSPIRATESUSURERS-Austin-Texas-453054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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