- Report: #817321
Report - Rebuttal - Arbitrate
Complaint Review: Net Success, LLC
Net Success, LLC1928 E. Highland Ave. Phoenix, Arizona United States of America
Net Success, LLC Attempting a refund but NEVER a phone call returned Phoenix, Arizona
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Once I received the software I realized that this would not be as easy as the representative stated and on August 10, 2011 I returned the software well within the 30 day money back guarantee. From this point it was almost impossible to speak to someone.
When I did speak to someone they indicated that I would have to go through another department/company for the refund. That department / company is Customer Service for the e-commerse advisors. Their phone # 888-859-8191.
For the past 3 months I have been calling both Net Success and the e-commerse advisors and have not received a return phone call. All I am trying to do is have the $398 returned.
This report was posted on Ripoff Report on 01/03/2012 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Net-Success-LLC/Phoenix-Arizona-85016/Net-Success-LLC-Attempting-a-refund-but-NEVER-a-phone-call-returned-Phoenix-Arizona-817321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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