• Report: #321867

Complaint Review: Net Zero

  • Submitted: Fri, March 28, 2008
  • Updated: Fri, March 28, 2008

  • Reported By:garland Texas
Net Zero
Internet U.S.A.

Net Zero Asked for month to month dial up service NOT 12 months or Hi speed Internet

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I called netzero to set up a dial up month to month service. I checked my billing status and found that netzero had signed me up for hi speed and a 12 month plan. I was also told I would be charged $25 dollars for cancellation. I have repeated their mistake numerous time. Netzero said I authorized this plan. I did not and never would. Netzero is ripping me off. I move often and have a very limited budget. During the conversation with the rep for netzero I repeated all the specifics at least twice. Month to month was agreed to. I used their service about a year ago with the same plan and never had a problem. I am mad and this company is unethical.

garland, Texas

This report was posted on Ripoff Report on 03/28/2008 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net-Zero/internet/Net-Zero-Asked-for-month-to-month-dial-up-service-NOT-12-months-or-Hi-speed-Internet-321867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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