- Report: #1014175
Complaint Review: Net fashion Avenue
| Net fashion Avenue 706 N 7 Highway ste D
Blue Springs, Missouri United States of America |
|
Net fashion Avenue Netfashionavenue.com Out of stock for 3 months No Refund! Hide behind Fine print policies that nobody reads! Blue Springs, Missouri
*REBUTTAL Owner of company: Hanson Bechat is a liar
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I told them that waiting for a merchandise to be delivered in 3 months is unreasonable and that the average consumer usually expect normal delivery of merchandise within a week or two, their response was " Our policy was written by good attorneys and that it will be enforced at all cost" I begged them to reconsider because I just spent $5000 with them and that the problem is with one of three dresses I ordered. They are now sending me to collection because I filed a dispute with my credit card that was glad to refund me for a merchandise I paid for but never received.
I am very upset with this customer and I cannot believe that vendors like them still exist online, I did notice today that they have received F rating on BBB and that Yelp is showing multiple negative reviews for their bad service. They seem to intimidate people with their "well written" policies!
My two cents and this is my personal opinion, shop around and always check business ratings before making a purchase and I would definitely stay away from doing business with this vendor, they are horrible but don't take my word for it, google them.
This report was posted on Ripoff Report on 02/14/2013 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net-fashion-Avenue/Blue-Springs-Missouri-64014/Net-fashion-Avenue-Netfashionavenuecom-Out-of-stock-for-3-months-No-Refund-Hide-behind-F-1014175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Hanson Bechat is a liar
AUTHOR: Balkani - (United States of America)
SUBMITTED: Thursday, February 14, 2013
With us you placed 3 different orders for the past 2 years. Order number 14774 and order number 19808 where delivered in full to your address at
Hanson Bechat
262 Middlesex St
Lowell, MA 01852
United States 978-888-5057
1Z71W4F5A892222405
1Z71W4F54299906557
Both of those orders where not $5000 as you claim and they were delivered promptly.
The issue was with your order 19818 when you made us special order this dress for you and then decided to cancel when we specifically state we do not offer cancellations. You made a chargeback and we sent you to a debt collector which is our right in accordance to our policies. It is a comment since then if you make any company special order something for you - you will not be able to cancel.
Also obviously we give you pure good service prior to this order as you come back for more for the past 2 years. we will make sure you do not defraud other merchants.

