- Report: #1166820
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Complaint Review: Net gear
Net gear Net gear freezes my computer with a firmware upgrade and charges me 149.00 to fix it! Internet
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I called tech support from the Netgear website. I had started a firmware upgrade on my router and immediately my computer froze. Tech support shuffled my call around and after an hour I was sure I would have to wipe my hard drive because it wasn't responding. The tech finally came on and remotely set up my router and my computer was fine
what a scam they will issue a refund or I am sueing them!
This report was posted on Ripoff Report on 08/01/2014 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Net-gear/internet/Net-gear-Net-gear-freezes-my-computer-with-a-firmware-upgrade-and-charges-me-14900-to-fi-1166820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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