- Report: #1044432
Report - Rebuttal - Arbitrate
Complaint Review: Net10 Wireless
Net10 Wireless9700 N.W. 112th Ave Miami, Florida United States of America
Net10 Wireless TracFone sold me a crappy phone Miami, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After trying all the trouble shooting options she advised me that I needed a replacement phone. The agent told me that since I have an android phone I must send my old phone back to them before they would send me a new phone.
I explained to the agent that I did not agree with this since I have a 3 year old child and my cell phone is the only way to contact me. She told me there was nothing she could do about it so i requested to speak with her supervisor.
She put her supervisor Angela on the phone who was very rude and told me the same thing and advised me there is nothing she can do to help me. She told me my only other option was to purchase a new phone.
Since I was not happy with the solution offered to me I called the corporate office and spoke with Michael who told me that since 2 previous agents had already told me the process for them sending a replacement phone he would not repeat himself.
Needless to say I never got a resolution from Net10 and I refuse to purchase a new phone since I just bought the one I currently have about 5 months ago.
This report was posted on Ripoff Report on 04/18/2013 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Net10-Wireless/Miami-Florida-33178/Net10-Wireless-TracFone-sold-me-a-crappy-phone-Miami-Florida-1044432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.