• Report: #747969

Complaint Review: Net10

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  • Submitted: Fri, July 01, 2011
  • Updated: Fri, July 01, 2011

  • Reported By: Joseph — Williamson West Virginia United States of America
Net10
Miami, Florida United States of America

Net10 Net10 Wireless Poor Customer Service, Loves to Give Runaround, Sends bad SIM Cards; Denies Wrongdoing Miami, Florida

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I want to let Net10 know that I was not able to get the unregistered SIM card issue resolved with my phone. This is due to the incompetence of Net10s customer support, most of them who can barely speak English. I refuse to pay for Net10s company's mistakes and keep being given the runaround. I have spent a grand total of two and one half hours over
several days trying to get this resolved. Net10s company has only made the problem worse with inconveniencing me and wasting my time with its inaction. I have been cheated out of thirty dollars from Net10s website's error of putting
the minutes onto a phone that I no longer have. Sending me a defective SIM card only made me more dissatisfied over Net10s company's blatant stupidity. Then, Net10s inefficacious "customer service" who probably doesn't understand
English fluently enough to help me doesn't know what is wrong and tries ineffective solutions which angers me, the customer (or I should say former customer) more. Then to say it will only take three minutes for the next hour
or so only worsens things. In closing, Net10 have lost a customer due to Net10s company's customer disservice and incompetence. I refuse to pay for Net10s company's mistakes. I will also discourage anyone else from purchasing Net10s
products and services, and I am certain Net10s competitors will provide better services to me.

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This report was posted on Ripoff Report on 07/01/2011 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net10/Miami-Florida-/Net10-Net10-Wireless-Poor-Customer-Service-Loves-to-Give-Runaround-Sends-bad-SIM-Cards-747969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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