- Report: #747969
Report - Rebuttal - Arbitrate
Complaint Review: Net10
Net10Miami, Florida United States of America
Net10 Net10 Wireless Poor Customer Service, Loves to Give Runaround, Sends bad SIM Cards; Denies Wrongdoing Miami, Florida
several days trying to get this resolved. Net10s company has only made the problem worse with inconveniencing me and wasting my time with its inaction. I have been cheated out of thirty dollars from Net10s website's error of putting
the minutes onto a phone that I no longer have. Sending me a defective SIM card only made me more dissatisfied over Net10s company's blatant stupidity. Then, Net10s inefficacious "customer service" who probably doesn't understand
English fluently enough to help me doesn't know what is wrong and tries ineffective solutions which angers me, the customer (or I should say former customer) more. Then to say it will only take three minutes for the next hour
or so only worsens things. In closing, Net10 have lost a customer due to Net10s company's customer disservice and incompetence. I refuse to pay for Net10s company's mistakes. I will also discourage anyone else from purchasing Net10s
products and services, and I am certain Net10s competitors will provide better services to me.
This report was posted on Ripoff Report on 07/01/2011 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Net10/Miami-Florida-/Net10-Net10-Wireless-Poor-Customer-Service-Loves-to-Give-Runaround-Sends-bad-SIM-Cards-747969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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