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  • Report: #896282

Complaint Review: NetSpend

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  • Submitted: Tue, June 12, 2012
  • Updated: Wed, June 20, 2012

  • Reported By: Suzanne corcoran — Rock Hill South Carolina U.S.A.
NetSpend
PO box 826 Internet, Georgia United States of America

NetSpend ,net.spend.com "Reload Pack" you can addmoney like a debit card cheats -liars thiefs, con artists - Cards bought at Walgreen or Walmart and NO GOOD Internet, Georgia

*Consumer Comment: Give her the refund

*Consumer Comment: Then get a refund

*Author of original report: Idiot - i said they sold me the wrong card

*UPDATE Employee: NetSpend

*Consumer Comment: Really???

*Consumer Comment: Why dont you register your card?

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1Author 5Consumer 0Employee/Owner

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These cards are not worth the paper they are on.  None of the toll free numbers will hope you and you have to put a CASH amount to get one-Never heard of them - don't want to hear about them again as they hang up on you and I bought mine at Walgreens and left there crying 3 times.  They DO NOT EVEN KNOW WHWAT THEY ARE SELLING.  They thought ti like a gift card and ready to use.  I borowed a lap top as finally my bank told me you hat to go to net.spend and register and they would sent you the actual card which had your money.  IN other words this is worth NOTHING and wal green doesn't tell you that.  Wellthe site may as well be in mexican I spent 2 hrs trying to figure it out - No one will call me back and they just plain rip U off.  People should be familar with the  merchandise they are selling especially as much as I spent at Wal Mary but -no more  and net spend - I will hound you like a dog as i am doing Wal green until this is satisfied to my happiness.  I left Walgreen on Mt gallant 3 times crying and none of the managers knew what todo.   ANd you can ad money - whopee  Cannot even get wht u put on it to beging iwth  Stay away from the netspend (Reload Pack) as it isnothing but cardboardand Walgreen - no better if you could add them in!! 

This report was posted on Ripoff Report on 06/12/2012 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/NetSpend/Internet-Georgia-31808/NetSpend-netspendcom-Reload-Pack-you-can-addmoney-like-a-debit-card-cheats-liars-896282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Give her the refund

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Since you know how to get the money back, refund the OP and you get the money back. Win win situation, nobody loses LUV u
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#2 Consumer Comment

Then get a refund

AUTHOR: Ashley - (U.S.A.)

If it hasn't been used you just have to request a refund from netspend. Your only other option is to get a netspend card and load it on there. Its not any of these companies fault that you bought the wrong item. You should have read what you were buying before you bought it. Why would you think something called "RELOAD pack" would be for a new card? The word RELOAD is in the name. Genius.
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#3 Author of original report

Idiot - i said they sold me the wrong card

AUTHOR: Suzanne corcoran - (U.S.A.)

IT COULD NOT BE REGISTERED AS IT WAS A "RELOAD PACK"  THEY CANNOT BE REGSISTERED AS THEY DON'T HAVE THE PROPER NUMBERS - ANYMORE BRIANIAC QUESTIONS
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#4 UPDATE Employee

NetSpend

AUTHOR: Travis - (USA)

We apologize for the problems you have experienced with using your reload pack. 

We understand that this has been a frustrating situation and we would like the opportunity to assist you.  We also would like to address the location that sold you the pack.  Please send us an email with your information to feedback@netspend.com and we will take care of this for you. 

Again, we sincerely apologize for any inconvenience this has caused you and we look forward to speaking with you.

Thank you,
NetSpend

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#5 Consumer Comment

Really???

AUTHOR: The Outlaw Josey Wales - (United States of America)

 The world is a better place knowing that all problems are solved thank to the mighty Team Rebutt
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#6 Consumer Comment

Why dont you register your card?

AUTHOR: Ashley - (U.S.A.)

All you have to do is go online and register the card. They will mail you a card with your money on it. That's how this product works. They haven't ripped you off yet, you just need to finish your transaction. It should have instructions on the card that you purchased on how to get your card in the mail.
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