- Report: #90272
Report - Rebuttal - Arbitrate
Complaint Review: NetZero United Online
NetZero United Onlinewww.netzero.net Internet U.S.A.
NetZero United Online ripoff cancellation credit card fraud Internet
I contacted them with the reference number I was given for my cancellation and was told I had not cancelled my account, but someone else's. I spoke with "supervisor" Lauren and was told they did not make an error. She had a few pat phrases, repeated over and again. By far the worst customer service rep I have encountered. It became obvious that they were seasoned scammers. After about 20 minutes I hung up the phone in frustration.
This company and its President and CEO Mark R. Goldston can add fraud to its list of "services" offered.
Does anyone have a an email address for Goldston?
This report was posted on Ripoff Report on 05/05/2004 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/NetZero-United-Online/internet/NetZero-United-Online-ripoff-cancellation-credit-card-fraud-Internet-90272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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