• Report: #56555

Complaint Review: NetZero

  • Submitted: Mon, May 12, 2003
  • Updated: Mon, May 12, 2003

  • Reported By:Borrego Springs California
www.netzero.net Internet U.S.A.

NetZero ripoff Los Angeles Internet

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I cancelled NetZero service via the Internet. They acknowledged the cancellation via the Internet but continue to bill my credit card.

I called NetZero and they said that since I didn't have a "reference number" they could not accept the first cancellation. So they stuck me for two extra months before I caught on that they were still billing me.

The person on the phone as much as said I was lying... I resent this and hope others will see how they cheat you.

Besides... their service is inferior.

Borrego Springs, California

This report was posted on Ripoff Report on 05/12/2003 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/NetZero/internet/NetZero-ripoff-Los-Angeles-Internet-56555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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