- Report: #996063
Report - Rebuttal - Arbitrate
Complaint Review: NetZero2911
NetZero291129011 Commerce Center Drive Valencia, California United States of America
NetZero2911 NetZero Took My Money Valencia, California
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I was on the second highest plan. However, the Getting Started manual that came with the Hot Spot did NOT say to turn off the device when not using/charging or I would continue to use data.
I spoke to 7 people from NetZero, 5 of which spoke with accents that were difficult to understand.
NetZero is trying to tell me "No Refunds." Not even after 3 days of use. I called my credit card company and I plan to dispute the issue to get my refund of $60.00 for the device.
One last thing, take my advice, stay clear of NetZero. You will be better off.
This report was posted on Ripoff Report on 01/13/2013 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/NetZero2911/Valencia-California-91355/NetZero2911-NetZero-Took-My-Money-Valencia-California-996063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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