- Report: #1059096
Report - Rebuttal - Arbitrate
Complaint Review: Netcrawler LLC
Netcrawler LLC151 Front Street West, Toronto, Select State/Province Canada
Netcrawler LLC Fraudulent taking Debit Card Payments Toronto Canada
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I signed up for a 1 month account for BTGuard. I had wanted to use Paypal but the card I wanted to use could not be added to my paypal account.
After several weeks of the of attempting to use the software, I submitted an error message that the software was giving me when attempting to authenticate my username\password. The software would connect only to immediately disconnect after only a couple seconds.
I gaVe up using it and thought money wasted but it was only one for never mind. Several months later I noticed on my bank statement a debit from BTGUARD. I checked back to find they had collected money on a monthly basis. I contacted them to be told I had a Paypal sunscription.
I thought I must have made a mistake when I signed up. I clicked to URL in the mail logged on to Paypal to be told I had no such subscription.
No active subscriptions to email@example.com were found. You can find the status of all subscriptions in your Transaction History. I have subsequently emailed BTGUARD and have no reponse. I have now contacted my bank and filed a formal fraud charge. I will be doing the same with PayPal. THIS COMPANY IS COMMITING FRAUD! I advise anyone looking at signing up with this company to stay away.
This report was posted on Ripoff Report on 06/14/2013 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netcrawler-LLC/Toronto-Select-StateProvince-M5J-2N1-/Netcrawler-LLC-Fraudulent-taking-Debit-Card-Payments-Toronto-Canada-1059096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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