- Report: #845495
Report - Rebuttal - Arbitrate
Complaint Review: Netflex
Netflex screwed out to 2 years of prepaid service, Internet
Netflex suspended my account and refuses to reinstate it until I give them an active credit card, even though I have 2 years worth of redeemed give certificate on my account. There was no notice, no phone call, absolutely no notice of the suspension.
So I called last night to get the problem solved, guess what the customer service individual did not care at all, so I asked for the supervisor, after waiting for 5 minutes as he typed away on his computer, I sure sending the information to his supervisor, and guess what, the supervisor cared even less. They obviously must be in financial distress if their refusing service to a paid customer. ! WARNING, YOU MIGHT BE RISKING YOUR MONEY!
This report was posted on Ripoff Report on 02/27/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netflex/internet/Netflex-screwed-out-to-2-years-of-prepaid-service-Internet-845495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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