• Report: #845495

Complaint Review: Netflex

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  • Submitted: Mon, February 27, 2012
  • Updated: Mon, February 27, 2012

  • Reported By: Johnsch54 — Apple Valley Minnesota United States of America
Netflex
Internet United States of America

Netflex screwed out to 2 years of prepaid service, Internet

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Netflex has screwed me out of 2 years of service that I have already paid.

Netflex suspended my account and refuses to reinstate it until I give them an active credit card, even though I have 2 years worth of redeemed give certificate on my account.  There was no notice, no phone call, absolutely no notice of the suspension.

So I called last night to get the problem solved, guess what the customer service individual did not care at all, so I asked for the supervisor, after waiting for 5 minutes as he typed away on his computer, I sure sending the information to his supervisor, and guess what, the supervisor cared even less.  They obviously must be in financial distress if their refusing service to a paid customer.  ! WARNING, YOU MIGHT BE RISKING YOUR MONEY!

This report was posted on Ripoff Report on 02/27/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netflex/internet/Netflex-screwed-out-to-2-years-of-prepaid-service-Internet-845495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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