- Report: #961108
Report - Rebuttal - Arbitrate
Complaint Review: Netflix
NetflixInternet United States of America
Netflix Billing both my email accounts after profile change Internet
I never used the aol.com account after I transitioned it to gmail. I never used the Blueray or DVD delivery service on either. They double billed me for a good year before I caught them. The whole time, I thought I was paying $8/mo for streaming.
Basically, I'm out several hundred dollars for double billing... and all they would do is reimburse me for a month of each, or $24. That still leaves about 11 months of double billing unchecked. How can they justify billing an inactive account. They should be more than happy to credit my account the full amount instead of stone-walling me and offering up the very minimum. Never again Netflix.
This report was posted on Ripoff Report on 10/28/2012 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netflix/internet/Netflix-Billing-both-my-email-accounts-after-profile-change-Internet-961108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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