- Report: #914694
Report - Rebuttal - Arbitrate
Complaint Review: Netflix
Netflix100 Winchester Circle, Los Gatos, CA 95032 Internet United States of America
Netflix We cancelled our account in December 2011 and they have continued billing us. We have called several times and they kept telling us the account was closed. In July, when we called again, they said i Internet
*Consumer Comment: Did they provide you the email address
What I don't understand is they only billed me for one account while we used Netflilx, and then they supposedly cancelled that account, but then continued billing me. Now they say it is a fraudulent matter and I have to contact my bank. They will not credit my card, even though we have not used their services.
This report was posted on Ripoff Report on 07/19/2012 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netflix/internet/Netflix-We-cancelled-our-account-in-December-2011-and-they-have-continued-billing-us-We-914694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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