• Report: #311207

Complaint Review: Netflix

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, February 22, 2008
  • Updated: Fri, February 22, 2008

  • Reported By:Cleveland Ohio
Netflix
www.netflix.com Nationwide U.S.A.

Netflix Canceled membership in 20 minutes Netflix kept $14.95 Cleveland Ohio

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I applied and received membership to Netflix. After 20 minutes after becoming a member, I noticed a policy that was NOT on the sign up page that I did not like. The account was supposed to be unlimited, but after acceptance, they have there is a limit on down loads of 15 per month. I called the customer service and they said the unlimited is for the mailed movies and that there is a $1 per download charge (this is what the $14.95 is for). This is not what their sign up form said, it just said unlimited.

Even though I did NOT use the service, did not down load any movies and was only registered for 20 minutes, they would not refund my $14.95. I was still charged even though there is a trial period.

PURE RIP OFF AND NO APPEAL

Finally I had to have my bank remove the charge which caused me to have to fill out a fraud report and get a new ATM/Debit card.

Kosmicjustice
Cleveland, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/22/2008 06:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netflix/nationwide/Netflix-Canceled-membership-in-20-minutes-Netflix-kept-1495-Cleveland-Ohio-311207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Netflix

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
dedication