- Report: #922832
Report - Rebuttal - Arbitrate
Complaint Review: Netflix.com
Netflix.com100 Winchester Cir, Internet United States of America
Netflix.com Netflix Rebill, Expired, Credit Cards, Fraud, Unethical , Internet
*Consumer Comment: Auto Billing
*Consumer Comment: Question:
When confronted about this they stated they do it because they don't want to interrupt services. An unethical, company will resort to tactics such as this and default to saying it's "for your convenience". Be ethical Netflix, ask for updated information.
When approached with concern from someone who has NOT received services since the method of payment had expired and card number had been terminated, do more than say, "We're sorry, there's nothing we can do".
Unethical, and should be illegal. Card not present transactions and re-occurring charges should always have to enter all credit card information. Period.
This report was posted on Ripoff Report on 08/05/2012 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netflixcom/internet/Netflixcom-Netflix-Rebill-Expired-Credit-Cards-Fraud-Unethical-Internet-922832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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