- Report: #816836
Report - Rebuttal - Arbitrate
Complaint Review: Netspend Bank
Netspend BankP.O. BOX 2136 701 BrazosStreet, suite 1200 Austin, Texas United States of America
Netspend Bank Internet Fraud Transactions/withdrawals Austin, Texas
The agent refused to provide enough information to file a police report that would allow the police to file the correct charges but said the information is not available, that the company doesn't keep routing number or verification codes, IP addresses and any information on transfers. Everyt ime I contact Netspend the agent reads a scripted response and states that their company doesn't have the power to instantly restore or reverse transactions to an account.
So, I am out of $1270 which I cannot spare. Netspend refuses to provide me with a statement to provide to my creditors that I owe money too. NetSpend is not regulated as a bank, so filing complaint to the state banking commission will not help because Netspend doesn't have to follow banking rules or care about what happens to the customers money or personal information.
This report was posted on Ripoff Report on 01/02/2012 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend-Bank/Austin-Texas-78768/Netspend-Bank-Internet-Fraud-Transactionswithdrawals-Austin-Texas-816836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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