• Report: #550226

Complaint Review: Netspend Corporation Dba (All-Access Prepaid Visa Card)

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, January 06, 2010
  • Updated: Fri, February 17, 2012

  • Reported By: twins2009 — tacoma Washington United States of America
Netspend Corporation Dba (All-Access Prepaid Visa Card)
AUSTIN, Texas United States of America

Netspend Corporation Dba (All-Access Prepaid Visa Card) NETSPEND CORPORATION PO BOX 2136 AUSTIN TEXAS 78786 THEY ARE WITH HOLDING MY TAX RETURN, SAYING I AM TO BLACK THEY CANT SEE MY FACE ON IDENTIFICATION CARD AUSTIN, Texas

*Consumer Comment: NetSpend Net Spend Card is a Rip Off! They tried To Steal my TAX refund money!

*Consumer Suggestion: Impossible

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

for four days i have been sending several goverment documents to netspend by fax, in went into there office where hey sell netspend cards, fax my utility bill and drivers license and social security documents, for four days, they said since i was so black on my identification card they could not release my tax return and they have a block on my account, they then said that too many people in one house hold has netspend card , but that what corporation are for to serve more than one consumer, i was told by a live netspend customer service worker that, netspend has been stealing and holding on to several customers tax return refund, they tell them that they wont close there account or unblock there card, so they keep there customer tax return and spend there money them later atfer three months maybe , return it, they said they didnt care about the irs or the federal goverment, they refuse to send the tax return back to the irs even though its a customers, and they refuse to take the block off the card, they  made fun of the irs and the federal trade center, one of there live representives said they have always been stealing money and they could care less about the irs or the federal trade or customer law for the united states, they will continue to withold tax returns and they could careless if the irs doesnt like or customers they will keep the block on, regardless of the laws for united states customers

This report was posted on Ripoff Report on 01/06/2010 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend-Corporation-Dba-All-Access-Prepaid-Visa-Card/AUSTIN-Texas-78786/Netspend-Corporation-Dba-All-Access-Prepaid-Visa-Card-NETSPEND-CORPORATION-PO-BOX-2136-A-550226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Netspend Corporation Dba (All-Access Prepaid Visa Card)

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

NetSpend Net Spend Card is a Rip Off! They tried To Steal my TAX refund money!

AUTHOR: SCAREDCUSTOMER - (United States of America)

I ordered my Netspend card online to recieve my tax refund. I was to to recieve it the 3rd but by the 8th. They put the wrong name on the card (intentionally if you ask me!) My friend told me not to worry that they'll mail me a check or return to sender!Because they are not allowed to hold it. It is Feb 17 ,2012 and i was kinda worried because i didn't recieve any check yet. So I called the IRS and they said they deposited my refund 2/3/12. So YOU MEAN TO TELL ME NETSPEND IS HOLDING ON TO MY MONEY SINCE 2/3/12! TRYING TO STEAL MY MONEY! NETSPEND IS SOOOOOOOO HARD TO GET ( AND KEEP) SOMEONE ON THE PHONE. WHY DOES THE IRS EVEN DEAL WITH THEM. THEY ARE TRYING TO STEAL MY MONEY! THEY ARE NOT SUPPOSED TO DO THIS. THEY ARE SUPPOSED TO MAIL MY CHECK OR SEND IT BACK TO THE IRS. WHAT IS THIS MADNES? Netspend will steall you tax refund. Do not use Netspend. You are better off getting your refund in a check. Or on a Walmart card! Trust me
Respond to this report!
What's this?

#2 Consumer Suggestion

Impossible

AUTHOR: Travis - (USA)

First off I am sorry that you had to go through all of this.  I work at a bank and unfortunately all financial institutions are required to verify everyones identification, and that is most likely why those documents were requested.  The picture on the ID is disregarded since banks are only looking for name, birth date, address, and ssn.   So it would be impossible to decline your documents due to your race, I am sure that the fax may have been to dark to read.  And banks can not hold onto deposits.  If the information is not received the deposits would need to be sent back to the sender so NetSpend would not hold them.  I am sure someone that works for them would not say that they were stealing from customers, that is absurd.  NetSpend is just following laws set up by our government and I am sorry that it had effected you negatively. 
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory