• Report: #553151

Complaint Review: Netspend Corporation Dba (All-Access Prepaid Visa Card)

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  • Submitted: Tue, January 12, 2010
  • Updated: Sun, February 17, 2013

  • Reported By: dz — lakewood Washington United States of America
Netspend Corporation Dba (All-Access Prepaid Visa Card)
po box 2136 austin Internet, Texas United States of America

Netspend Corporation Dba (All-Access Prepaid Visa Card) rude ilegal practices concerning consumers federal benefits and tax returns Internet, Texas

*UPDATE Employee: NetSpend

*General Comment: I'm sorry this happen to you

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netspend corporation , is asking for utility bill and identification such as birth certificate and social secuirty cards , and lease, after they receive federal benefits, and tax returns, i went in to local ace office one employee said they with held a man tax return for three months and then she wrote him a personal check to pay him his tax return money after three months, that she borrowed when she blocked his card after she made him send several faxes of his personal information, she blocked his visa debit card for her own personal reasons and that was to borrow his money that the irs had put in his visa debit card account, so he would not have acces to it, she did not care about the irs, or fruad or the federal goverment which supplies benefits to more than 3 million people in the united states, they have been staeling and blocking netspend visa debit cards for months, when i ask them to close the account they said no , i also asked them to send the money back to the irs and they said no rthere not able to close the account although i asked them to, i wonder how the department of treasury would feel if they knew the netspend corporation was stealing federal benefits and withholding them from poor people   , and withholding millions of americans federal returns for three months by blocking there return i wonder how uncle same would treat netspend in this recession, for stealing and withholding federal benefits in this time when americans are struggling, and losing there homes, and such

This report was posted on Ripoff Report on 01/12/2010 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend-Corporation-Dba-All-Access-Prepaid-Visa-Card/Internet-Texas-78768/Netspend-Corporation-Dba-All-Access-Prepaid-Visa-Card-rude-ilegal-practices-concerning-553151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

NetSpend

AUTHOR: NetSpend Corporation - (United States of America)

We understand your frustration and apologize for the problems you have encountered with the block on your account.  We understand that this can be an inconvenience, but we can assure you that it is for the security of your account. 

Please send your information to feedback@netspend.com and we will be happy to assist you with this. 

We look forward to speaking with you and we should be able to get this resolved quickly.

Thank you,


NetSpend



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#2 General Comment

I'm sorry this happen to you

AUTHOR: Kat - (United States of America)

I hope it's ok, but I shared your story on my fb, becus mine and several of my friends are going thru the same thing..I want it to be known what these people are doing to us. If it's not ok I will remove it. I'm deeply sorry what happen to you, I think thy hve stole my money also, and a friend of mine.
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