• Report: #1024416

Complaint Review: Netspend

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  • Submitted: Wed, March 06, 2013
  • Updated: Wed, March 13, 2013

  • Reported By: unsatisfied1 — youngstown Ohio United States of America
Netspend
Austin, Texas United States of America

Netspend Scammers Ripoffs Scammers Ripoffs Austin, Texas

*UPDATE Employee: NetSpend

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Where do I begin!!!! The worst and I mean by far the most horrible customer service business company!!! I had to call inabout 30 times within 2 days.The representatives even hung up on me a couple times I got my refund sent to a friends card and when the finally released the money the suspiciously took $650 from me!!!! I just had got the money and checked account balance and that money was gone..ive been on hold for 20 mins even 30 mins without a rep checking in.I never did A report but this was the worst experience ever!!!

This report was posted on Ripoff Report on 03/06/2013 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/Austin-Texas-78768/Netspend-Scammers-Ripoffs-Scammers-Ripoffs-Austin-Texas-1024416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

NetSpend

AUTHOR: NetSpend Corporation - (United States of America)

We are very sorry to hear about the problems you have experienced.

We would like to make sure this is addressed and request that you send your information to feedback@netspend.com.

Thank you,

NetSpend

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