- Report: #1090097
Report - Rebuttal - Arbitrate
Complaint Review: Netspend
Netspend Netspend Claiming old debt owed to take money off new card Texas
*Author of original report: Still no resolve
*UPDATE Employee: NetSpend
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have had aNetspend prepaid card in the past. The account was closed over a year ago. I recently went and bought a new Netspend Prepaid card and loaded $60 on it at a local Safeway. When I got home to activate it, it said I needed to call customer service. When I called they sent me to their fraud department whomstated that I had a negative $52.48 from my last account. I asked them over 3 weeks ago to send me proof of the debt and they said they would. They never did. I have called numerous times and they will not activate the new card while their computers say I have a negative balance. I explained to them that even if I did owe the money we filed Chapter 7 and was discharged last year. My Atty. advised me to explain this to them. They told me it is not their job to prove a debt. They proceeded to tell me that they are taking the $52.48 from my new card. Are they allowed to take money without proving you owe money to them? They say it came from Netflix which I have never had. I even called Netflix and they verified I have never had an account. How can they legally get away with this? I just lost $60 to Netspend for no reason and they are getting away with it. Not to mention they said they do not have a policy to notify customers that a balance is owed;they just take their money off their cards.
This report was posted on Ripoff Report on 10/07/2013 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/Texas/Netspend-Netspend-Claiming-old-debt-owed-to-take-money-off-new-card-Texas-1090097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.