• Report: #1036298

Complaint Review: Netspend

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  • Submitted: Wed, March 20, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: Chrissondra — jonesboro Georgia
Netspend
701 Brazo st #1200 austin, Texas United States of America

Netspend stolen money austin, Texas

*Author of original report: stolen money

*UPDATE Employee: NetSpend

*Author of original report: stolen money

*Author of original report: when will i get my money

*Author of original report: stolen money

*UPDATE Employee: NetSpend

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4Author 2Consumer 0Employee/Owner

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 I got a netspend card from ACE CHECK Cashing store i lost my temporary card so i called netspent by time i got incontact with someone , someone had stolen my tax money off the card netspend to me that they closed the card out, turns the didn't then they told me they closed out my claim beecause i called them to much, i told them that anybody would be calling when they are out of $2,000. Now i can't get anyone to talk to me or return my calls i need help nto get my money back .please cantact me at
(((REDACTED)))

This report was posted on Ripoff Report on 03/20/2013 03:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/austin-Texas-78701/Netspend-stolen-money-austin-Texas-1036298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

stolen money

AUTHOR: Chrissondra - ()

SUBMITTED: Monday, April 29, 2013

now netspend has refunded money that had nothing to do with my claim an every time i call them they dont want to tell me anyting now i fined out that they have closed my claim again netspend is a fraud i have contacted a lawyer
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#2 UPDATE Employee

NetSpend

AUTHOR: NetSpend Corporation - ()

SUBMITTED: Wednesday, April 17, 2013

Please send your information to feedback@netspend.com and we will make sure this is taken care of.

Thank you,
NetSpend

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#3 Author of original report

stolen money

AUTHOR: Chrissondra - ()

SUBMITTED: Tuesday, April 16, 2013

Now netspend say they are waiting on walmart i went to the walmart and they said they already gave all the paper work to netspend back in march 2013 to complete my claim netspend has lied to me over and over again now corprate will not answer the phone or return any of my calls so at this point that they a gave me the run around , if i do not hear from netspend or recieve my money in seven days i will then contact the news stations and the a lawyer because they have played game with my money and my claim for two months i need my money now.
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#4 Author of original report

when will i get my money

AUTHOR: Chrissondra - ()

SUBMITTED: Tuesday, March 26, 2013

i still haven't heard anything from netspend they are a ripoff i will not stop untill i get my money.
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#5 Author of original report

stolen money

AUTHOR: Chrissondra - ()

SUBMITTED: Monday, March 25, 2013

Netspend say they can help me get my money back but i did everything they told me to do an they still denied my claim because i called too much so if that is the case it is going on a month now i have not recieved any money back yet and netsped has closed my account.
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#6 UPDATE Employee

NetSpend

AUTHOR: NetSpend Corporation - ()

SUBMITTED: Thursday, March 21, 2013

We understand that there were unauthorized charges made on your account and we apologize for the problems you have experienced.



Please send your information to feedback@netspend.com and we will be happy to assist you with this.  We will do everything we can to assist you with getting these funds returned.



Thank you,



NetSpend

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