• Report: #764602

Complaint Review: Netspend

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  • Submitted: Fri, August 12, 2011
  • Updated: Fri, August 12, 2011

  • Reported By: onesunnyd — Salado Texas United States of America
Netspend
austin, Texas United States of America

Netspend Meta Bank Stole over $3,000 from me austin, Texas

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On August 9th, I received 4 texts showing transactions for my debit card, the first was a $1,670.34, second for $252.02 and the third was $1,115.64 and the fourth was for $4.58 back to back.  I immediately called and reported those charges as unauthorized and put a hold on my account.  Three of these charges were for Air France in Paris and the fourth was for Tropicanexp in the U.S.  I was told that the $4.58 charge was cancelled and would not be taken out of my account.  I have a copy of my bank statement for that afternoon showing all of these charges.  Now, those transactions that were showing as pending have disappeared and I have 6 charges to Air France in Paris, the first for $1,664.73, second $58.27, third $8.79, fourth $251.17, fifth $1,111.89 and the sixth for $38.92.  Note:  none of these amounts are the same as the original amounts and it caused an overdraft of $95.77 due to my $100.00 overdraft protection. 

After the additional charges appeared, which I didn't even receive a text message for, I immediately tried to call customer service but, they were already closed so, I sent them a message regarding the change of charges.  Something has not seemed right about any of this so, I started surfing the internet for complaints about Netspend and found that I am not the only one to have this issue.

Do not use Netspend!!!!

This report was posted on Ripoff Report on 08/12/2011 10:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/austin-Texas-78768/Netspend-Meta-Bank-Stole-over-3000-from-me-austin-Texas-764602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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