- Report: #1022619
Complaint Review: Netspend
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| Netspend
Internet United States of America |
|
Netspend Account used before receiving card Internet
*UPDATE Employee: NetSpend
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Corporate Advocacy Program™
This was obviously not purchased by either my wife or I and was done before we had even used the card.
The dispute filed froze the card and it took "10 business days" to get a new card, which actually turned in 20 business days.
After an extensive search of "AVANGATE B.V. GLOBALCOLLECTNLUS" we find key search words including "Nigerian" and "scam" several times within these searches.
Netspend operators were unhelpful and uneducated in the problem at hand, obviously reading the same thing from their computer screens. All 8 operators promised our card to arrive within 4 to 5 days each and every time.
A chain-form email letter claimed that the freeze on our account was for our safety. We still want to know how AVANGATE B.V. GLOBALCOLLECTNLUS even got to our account before we did.
This report was posted on Ripoff Report on 03/02/2013 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/internet/Netspend-Account-used-before-receiving-card-Internet-1022619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
NetSpend
AUTHOR: NetSpend Corporation - (United States of America)
SUBMITTED: Tuesday, March 05, 2013
Please send your information to feedback@netspend.com and we will be happy to look into this for you.
Thank you,
NetSpend
