• Report: #1043064

Complaint Review: Netspend

  • Submitted: Sat, April 13, 2013
  • Updated: Mon, April 15, 2013

  • Reported By: Jesus — Santa Maria California
Netspend
Internet United States of America

Netspend Keeping my tax return, Internet

*UPDATE Employee: NetSpend

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I filed my tax return through Turbo Tax and selected the option of having my tax return deposited on a Netspend prepaid card.  Netspend received my tax return on March 13, 2013 and said that they needed to verify my identity before lifting a block so that I could withdraw money, I provided what documentation they requested than they claimed that I was no longer elgible for an account and that they sent my return back to the IRS which as of April 13, 2013 the IRS has not received it back.  

    

This report was posted on Ripoff Report on 04/13/2013 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/internet/Netspend-Keeping-my-tax-return-Internet-1043064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

NetSpend

AUTHOR: NetSpend Corporation - ()

We understand that you have experienced some issues with your account and that your refund was returned back to the IRS.



Please send your information to feedback@netspend.com and we will make sure this is addressed.  We would like to make sure that you receive your money as quickly as possible.



Thank you,



NetSpend

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