- Report: #1012210
Report - Rebuttal - Arbitrate
Complaint Review: Netspend
NetspendInternet United States of America
Netspend Meta Bank ILLEGAL Forced Transaction Allowed - REFUSING to Refund! Internet
*UPDATE Employee: NetSpend
*Author of original report: Update: 4/22
*Consumer Comment: Budget
*UPDATE Employee: NetSpend
*Consumer Suggestion: EFTA
January 27th a "Budget Rental" put through a forced transaction on an old transaction that WAS SUPPOSED TO BE COMPLETED back in December! They put it through for $4,852.20! My home ONLY has an income of a whopping $2,100/mo!!!!! I have NEVER made a transaction THAT large EVER.
I called in and put in a transaction dispute RIGHT AWAY the second the transaction showed up on my phone, THEN I ALSO submitted it online as a double back up... They told me 3-5 days, 3 days later I called they said 7-10 business days and it would be a waste of my time to call before the 11th of February... So here it is the 11th of February, we are now homeless thanks to this ONE ILLEGAL transaction and they tell me THEY HAVE NO UPDATE and that they will call me back when they know something... My family will be once again in the street on Valentine's day...
and they are still not sure whether or not they are going to reverse an ILLEGAL TRANSACTION... Ummmmmm hello the fact that my account ISN'T supposed to be ABLE to be overdrawn by more than $10 and the fact that it came through on a lost/stolen card AFTER it was reported lost/stolen and the fact that it was done as a FORCED Transaction which AGAIN... is ILLEGAL...
OBVIOUSLY it wasn't authorized!!!!!!!!!!! Being that they are SUPPOSEDLY FDIC INSURED They SHOULD have been able to reverse the charge within a day or two!
This report was posted on Ripoff Report on 02/11/2013 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/internet/Netspend-Meta-Bank-ILLEGAL-Forced-Transaction-Allowed-REFUSING-to-Refund-Internet-1012210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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