- Report: #1131161
Report - Rebuttal - Arbitrate
Complaint Review: Netspend
Netspend Meta Bank Unauthorized foreign charges Internet
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I have had my netspend account for 3-4 years. Never have had a problem until recently. This could not have happened at a worse time. I am in between jobs and had about $900.00 in my account to get me through until I started my new job. I was in the process of moving to a new house as well. One day I login to my account to pay some bills and see that my balance is $12 and some change. I start to freak out and notice there are several transactions that look very odd, that of course I did not make. I then see all of these foreign transaction fees.
Immediately I reported the card lost/stolen to make sure a block was put on it. I still had the card in my posession so I figured somehow the card was compromised. As I am on the phone with these people balling my eyes out explaining I needed that money for a moving truck and living expenses for the next month, they showed no sympathy and made me handwrite, then fax in a letter explaining what charges I was disputing. It has been a month and I still do not have my money back.
CLEARLY those charges were fraudelent any idiot would notice that. They have given me story after story about the process and when I would get my money but nothing is happening. If you read this story and have gone through what I have, please tell everyone you know to switch or not even think of opening a card with these people. This incident has caused me so much suffering and so many tears. I have a regular checking account and never switched over my direct deposit because it came through a day earlier than everyone else's. I really wish I had now. Please share my story and save more people from this!!!!
This report was posted on Ripoff Report on 03/17/2014 05:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netspend/internet/Netspend-Meta-Bank-Unauthorized-foreign-charges-Internet-1131161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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