• Report: #418759

Complaint Review: Network For Good

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  • Submitted: Sun, February 01, 2009
  • Updated: Thu, February 02, 2012

  • Reported By:Flowery Branch Georgia
Network For Good
7920 Norfolk Avenue, Suite 520 Bethesda, Maryland U.S.A.

Network For Good - networkforgood.org Rip off nonprofit organizations' donations. Bethesda Maryland

*Consumer Comment: Misunderstood Concept

*Consumer Comment: Network For Good - Works for Charities

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I listened to a Network for Good teleconference in 2007 and decided on that day that Network for Good was not a company our charity wanted to have business dealing with, they had too many opportunities for waste, fraud, and abuse. The website extracts a 4.75% fee from paypal and debit or credit card donations. There is a written statement that Network for Good and it's parent for profit company can divert the donation to a nonprofit of thier choice. The donor who donates in January has no knowledge at the time of the donation that they were a victim of deception and their donation was given to another charity.

Without our knowledge Friends in Action, Georgia is listed on the Network for Good website. Network for Good is soliciting donations from the general public by placing a donation button under the name of our nonprofit organization.

Friends in Action has a no credit or debit card donation policy. We have operated with this policy in place for years and continue to do so today, February 1, 2009. Friends in Action located in Georgia, U.S.A., administration fees to operate the nonprofit are less than 1.0%. We are proud gain donors trust by operating with one of the lowest administration fees in the entire United States. Our organization has never given another agency, company, or nonprofit organization verbal or written or legal authority to solict funds for our organization or to act in authority of any kind to obtain donations for Friends in Action. We do not allow other nonprofit companies to request donations on our behalf, nor do we allow other nonprofit companies to solicit funds electronically or to solicit funds by any other methods, for our nonprofit organization. We respect our donors privacy and do not sell donor names or addresses to other companies or nonprofit organizations. We continue to operate at the highest degree of integrity and good business practices.



Friends in Action
Flowery Branch, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/01/2009 05:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Network-For-Good/Bethesda-Maryland-20814/Network-For-Good-networkforgoodorg-Rip-off-nonprofit-organizations-donations-Bethesda-418759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Misunderstood Concept

AUTHOR: Not For Profit - (United States of America)

I understand the initial reaction to the operations of the Network for Good website, especially from an organization that does not accept credit cards, but I'm afraid it is a matter of misunderstanding the concept, not a scam or a ripoff. My non-profit is beginning to direct online donors to Network for Good temporarily, until we get our own online giving up and running, and we have carefully done our research. NFG is simply a donor advised fund with a new look and function for our technological age.



Network for Good offers a service. For those who want the convenience of donating online via credit card, NFG will process the credit card for them and distribute the funds to the non-profit of the donor's choice. And yes, there are processing fees. This is no different than the service that a stock broker offers to a donor who wishes to make a donation by selling their stock, or a community foundation to a donor who wishes them to manage the bulk of their charitable funds.  The stock broker or the community foundation charges admin fees, manages the transaction, and gives the funds to the non-profit. Although, stock brokers are out to make money, NFG is not - it is a Better Business Bureau Accredited Charity itself.



Naturally there are fees and costs involved with processing credit cards, and in running NFG's website and programs - and the donors are made aware of this, and even offered the option of including the credit card and operational fees in addition to their donation so that the organization receives 100% of the intended donation. Credit card companies don't offer that option, so when donors give via credit card directly to a non-profit, the organization actually receives about 3% less than the intended donation, no doubt the reason that Friends in Action, the organization that filed the report, chooses not to directly accept credit card donations.



NFG is not soliciting donations in the name of another non-profit. They simply offer the service of directing donors' funds to any non-profit they wish. To achieve that, they have listed every 501(c)(3) registered with the IRS as organizations to which donations can be made. Listing eligible organizations is not a solicitation.



This report also states that Network for Good deceives donors and diverts their donation to some other non-profit of NFG's choice. The "written statement" apparently being referred to is NFG's notification that in an unlikely case of a charity that does not meet the criteria for receiving donations, they will select an alternative charity to receive the funds. This is their list of circumstances that would cause this to happen:



   "it has been classified by the IRS as a disqualified supporting organization, it

   cannot or does not accept donations, is not recognized by the IRS as a public 

   charity, or is not in good standing with federal and state regulators"



Clearly this is not donor deception or a misuse of funds, simply an absolutely necessary disclaimer.



Someone at Friends in Action apparently got a bad feeling about Network for Good and through that filter, perceived them as con artists who were going around asking people for money in their organization's name, then keeping some of it and distributing the rest to whomever they liked. This is certainly not the case, and is a very unfair portrayal of Network for Good's very worthy mission.



NFG's Better Business Bureau's accreditation information can be found here:



http://www.bbb.org/charity-reviews/national/other/network-for-good-in-bethesda-md-1290



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#2 Consumer Comment

Network For Good - Works for Charities

AUTHOR: Joni Stone - (United States of America)

I had to say something, I found it surprising that a complaint would be posted considering the complainant was for a company the person had not used, but had simply considered using for their charity. It's their loss. I am working for a non-profit now, The Heart of the Healer Foundation, and we receive legit donations via Network for Good routinely/monthly. Maybe its not enough to save the entire rainforest but monthly it adds up and helps us keep our work going. We're grateful to reach new contributors.

I just wanted anyone who found this Rip-off report to know that we legitimately use Network for Good, yes, they take a processing fee, but its a donation we would  not have had, and its not that much more than we have to pay our credit processing company now.

Rip-off, you should have previewed this complaint since this person did not actually have fraud committed upon their company/nonprofit, they just suspected it. People often get what they ask for. We asked for another source and found one. 
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